Privacy Statement

Introduction

Nelson Vein Clinic is committed to protecting your privacy and ensuring the security of your personal information. This privacy statement explains how we collect, use, and protect information when you interact with our clinic and website.

Information We Collect

We may collect the following types of information:

• Contact information (name, phone number, email address)
• Health and medical information relevant to your treatment
• Insurance and payment details
• Website usage data through cookies and analytics

How We Use Your Information

We use your information to:

• Provide and manage your healthcare services
• Contact you regarding appointments and follow-up care
• Process payments and insurance claims
• Improve our services and website
• Comply with legal and regulatory requirements

Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Healthcare providers involved in your care
• Insurance companies for claims processing
• Service providers who assist with our operations
• Authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Medical records are stored securely in accordance with New Zealand healthcare standards.

Your Rights

Under the Privacy Act 2020, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications

Cookies and Analytics

Our website uses cookies and Google Analytics to understand how visitors use our site. This helps us improve our website and services. You can control cookie settings through your browser. For more details, see our Cookie Policy.

Contact Us

If you have questions about this privacy statement or wish to exercise your rights, please contact us: